Certified Professional in Banking Quality
This certification will details the need of a holistic approach to banking quality and compares the new banking quality assessment with the operational ways of assessment with focus on specific areas.This certificate will make you to gain knowledge of banking quality terms and how quality can be measured and traced in an unbiased way.
WHO SHOULD DO
Target audience for Certified Professional in Banking Quality are:
- All banking professionals
- Team leaders
- Senior Banking managers
- Banking managers
- Quality Assurance managers
- Compliance leads
- Supervisors
EXAM SYLLABUS
This certificate will validate your skills in
- Banking Quality definition
- Banking Quality measurement
- Previous Banking Quality models
- The model & principles
- Architectural design of a holistic quality assessment
- Quality domains, dimensions & attributes
- Business/customers
- Human assets
- Processes & Appearance
- Banking Quality assessment – Planning, organization & assessment method
- Quality domains, dimensions & attributes
- Analysis & processing
- Interpreting results, creating a management summary & results presentations
- Value to the business
BENEFITS
Following are the benefits of becoming Certified Professional in Banking Quality:
- Value to your current position or earning potential.
- Will gain knowledge how to assess actual banking quality levels, identify areas with biggest improvement potential.
- Achieve a competitive advantage over and above your peers.
- Improve your career prospects with a unique certification.
EXAM INFORMATION
- Type: Objective
- No. of Questions: 40
- Passing Percentage: 65%
- Duration of Exam: 60 Minutes